FAQs

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For 24/7 Support contact  : 051-111-377-377 & 051-8773333

WhatsApp: +92 300 8901188

Email: support: support@mediq.com.pk

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To access your corporate package, click on the ‘My Connection’ icon in the top-left menu on the homepage.

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To book a teleconsultation, open the ‘Doctor Consultation’ option on the homepage, select the speciality, choose a doctor’s profile, and book your preferred time slot.

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To access your corporate package, click on the ‘My Connection’ icon in the top-left menu on the homepage.

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Place a medicine order by opening the “Pharmacy” tab, selecting “Online Medicine,” adding medicines to your cart, and placing the order.

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Get medicines from panel pharmacies by selecting ‘Walk-in Pharmacy’ in the ‘Pharmacy’ tab, choose your preferred pharmacy, upload your invoice, and get the medicine without paying, the amount will be deducted from the OPD Limit.

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Order lab tests at home by selecting the “Online Lab” option, then select your preferred lab and book your home sample collection visit.

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 Conduct lab tests cashless through panel labs by selecting the “Lab” option, then select “Walk-in Lab,” and getting tested at the selected lab.

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Get OPD services cashlessly by selecting the “Hospital” tab, select the service, enter your details, and book your order.

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To submit a claim, select the “Submit your Claim” tab, select the claim type, add claim details, and upload your invoice and prescription

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Claims are reimbursed within 5 working days after verification by the respective departments.