1. What is Online Consultation?

Online doctor consultation is a method to connect doctors and patients virtually. It is a convenient and easy way to talk to a doctor and get medical advice using medIQ platform including Web App and Mobile App.  ​

2. How do I start online consultation with doctors on medIQ?

​Starting an online doctor consultation is very simple on medIQ. 

Follow these 4 simple steps: 

• Choose your health concern or Specialty 

• View the profile of doctor, select the available slot and book consultation 

• Ask your queries to the doctor via audio or video call 

• Get a valid online doctor prescription ​ ​

3. Are the doctors registered on medIQ qualified?

​At medIQ we follow a strict verification process for every doctor providing online medical services. Our team manually verifies necessary documents, registrations, and certifications for every doctor registered on medIQ’s platform. ​ ​

4. Is online doctor consultation safe and secured on medIQ?

​At medIQ we take the privacy of our patients very seriously, and thus, we are compliant with industry standards like in protecting the data and ensuring privacy. Rest assured that your online consultation with a doctor is completely safe, secured and encrypted. ​ ​

5. What happens if I don’t get a response from a doctor?

​If in case of an unlikely event when an online doctor does not respond, medIQ’s patients will be entitled to a 100% refund. ​ ​

6. Can I do a free online doctor consultation on medIQ?

​Yes, patients can avail FREE GP consultation using medIQ’s platform. Patients can also get free medical guidance by joining medIQ’s community group on Facebook by clicking on the following link: https://www.facebook.com/groups/mediqshc